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Colors (clockwise from logo):
grey, light grey, and pistachio |
How does FIRESLATE serve its market?
We sell custom fabricated panels direct to whomever approaches us.
How can I get a sample packet?
We would be happy to send you a sample packet. Please send a check for $10 with your name and address to: Fireslate, POB 431, Buzzards Bay, MA 02532.
How does the ordering sequence work?
- The customer sends us a sketch* or requirements list by fax, e-mail, or otherwise
- Quote by us
- To assure accuracy, we then request post-cabinet installation dimensions or templates
- Our confirmation via a CAD drawing of the project
- Production
- Crating and Shipping via common carrier
- Installation
*An e-mailed CAD (.dxf) file of the project provides the best link.
What are the key inputs for the sketch or listing of requirements in number 1, above?
Dimensions; Thickness; Cut Out Size, location, and purpose (i.e. cooktop, drop-in sink, undermounted sink) and destination zip code.
What about installation?
We provide instructions with the shipment. The panels can be refined on location, but the goal should be not to. Special experience is not required, but countertop experience is helpful, Corian and stone installation in particular.
How are FIRESLATE joints or seams typically bonded?
We provide epoxy for seaming of horizontal surfaces. The seam is visible but there is a smooth surface across butting panels. Back splashes are installed against a vertical surface, resting on the countertop itself. These seams are typically done with silicone or polyurethane caulk.
Do unsupported overhangs pose a problem?
Note the span tests below ... An overhang is not a problem, particularly for 1.25” thick material.
The weight of FIRESLATE is 60% of stone. Typical cabinet structure provides sufficient support. Underlayment is not required and we prefer not to use it.
How is my order shipped?
We build a plywood crate and ship via common carrier; delivery is typically by trailer truck. The trucker is only responsible for getting the crate to the back of the truck - on occasion the driver may help, but does not have to. If no forklift is available on-site, one option is to take off the top of the crate while on the truck and hand the pieces down one by one. Another option is to slide the crate down into the back of a pickup on a plank ramp. Services offered by the trucking companies such as an electronic liftgate are typically of little use due to the large sizes of our crates, and can be rather expensive. Occasionally the trucking company will call ahead to verify someone will be on-site to take delivery, but you can always call us and we will provide the name and phone number of the carrier as well as the tracking number for the shipment. You can then contact the carrier and find out when they expect to deliver or arrange a particular day or time.
Most importantly, what is the cost of FIRESLATE-2?
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